Nou Servefintegral design / organisational innovation
July 2017 – October 2017
Autonomous Community of Valencia
Promoted by: SERVEF. Valencian Employment and Training Service
Collaborations: Domenico di Siena, Laura Murillo
Nou Servef is a collective construction process for the definition of the new model of the Valencian Employment and Training Public Service through the engagement of its entire ecosystem.
This pedagogical process focuses on experimenting spaces, tools and participatory methodologies that are useful to know new communication and collaboration spaces in SERVEF. This approach allows the entity to detect specific improvement areas, work on them and implement them through the collaborative work of all people close to the entity: internal staff, citizens, companies and collaborating entities.
Therefore, a new brand image is created to communicate the aim of the entity to overcome the traditional model and move towards a more open, close and modern service, which understands collaborative work as one more layer to incorporate different visions into your system: Obrim per obres (Open for works)